Garanti Koşulları

Ürünler, imalatçı firma garantisi kapsamındadır. Satın almış olduğunuz ürünlerde, garanti süresi içinde meydana gelen arızalar, aşağıda ayrıntıları belirtilen garanti şartlarına göre ücretsiz olarak tamir ettirilir.

• Garanti süresi malın tüketiciye teslim tarihinden itibaren başlar ve aksi belirtilmediği sürece en az iki yıldır. Malın arızalanması durumunda, tamirde geçen süre garanti süresine eklenir.
• Malın tamir süresi en fazla 30 iş günüdür. Bu süre mala ilişkin arızanın servise ya da satıcıya bildirim tarihinden itibaren başlar. Bu sürenin aşılması durumunda, müşteri, malın ücretsiz değişimini ya da bedel iadesini isteyebilir.
• Malın arızasının 15 iş günü içerisinde giderilememesi halinde, imalatçı firma; malın tamiri tamamlanıncaya kadar, benzer özelliklere sahip başka bir malı tüketicinin kullanımına tahsis etmek zorundadır.
• Satıcı firma malın; garanti süresi içinde, gerek malzeme ve işçilik gerekse montaj hatalarından dolayı arızalanması halinde işçilik masrafı, değiştirilen parça bedeli ya da başka herhangi bir ad altında hiçbir ücret talep etmeksizin tamirini yapmak veya yaptırmakla yükümlüdür.
• Arızalarda kullanım hatasının bulunup bulunmadığı servis raporuyla firma tarafından düzenlenen raporla belirlenir.
• Tüketicinin tamir hakkını kullanmasına rağmen malın,tüketiciye teslim edildiği tarihten itibaren, bir yıl içerisinde; aynı arızanın veya farklı arızaların devam etmesi durumunda garanti süresi içerisinde farklı arızaların devam etmesi, yanı sıra, bu arızaların maldan yararlanamamayı sürekli kılması,tamiri için gereken azami sürenin (30 gün) aşılması, arızanın tamirinin mümkün bulunmadığının belirlenmesi, bu durumlarda tüketici malın ücretsiz değiştirilmesini veya bedel iadesi talep edebilir.

Arızalı ürünlerde izlenecek yöntem, ürünü aldığınızda arızalı ise firmamıza teknik servisine bilgi ulaştırdığınızda cihazda yapılacak kontrolden sonra yenisi verilecektir. İzmir dışındaki müşterilerimizin arıza durumunda izlemesi gereken yol, normal iade koşulları aynen geçerli olmaktadır. Kullanıcı firma servisimizi arayarak donanımları ile ilgili bir sorun olmadığından emin olmalarıdır. Arızalı olduğuna karar verilen ürünleri en kısa sürede firmamıza kargo ile ulaştırmaları gerekmektedir. (Kargo masrafı Müşterilerimiz tarafından yapılacaktır.)

Products, the manufacturer warranty. Products that you have purchased, malfunctions occurring during the warranty period, the following details shall be repaired free of charge under the terms of the warranty.

• The warranty period starts from the date of delivery of the goods to consumers at least two years, unless otherwise specified. The event of failure of the goods, the repair time is added to the warranty period.
• The repair time up to 30 business days. This period starts from the date of notification of the fault the service or the seller. If this period is exceeded, the customer may return the goods free of charge or exchange.
• 15 working days, if not eliminated defection, the manufacturer, until the completion of repair of the goods, the use of consumer goods with similar characteristics have to be allocated to another.
• The seller of the goods the company during the warranty period, in case of failure due to defects in material and workmanship or installation labor costs, the cost of replaced parts or repair without any charge under any other name or oblige to do.
• Problem solving service report, there is an error in the user defined report prepared by the company.
• Although we use the right to repair the consumer goods, from the date of delivery to the consumer within a year, the same fault or a different number of different defects during the warranty period in the event of continued failures to continue, as well as goods to benefit from these failures is consistently the maximum period for repair (30 days) is exceeded, the fault can not be possible to repair, in this case the consumer of the goods may request a free replacement or refund.

Defective products, the methods,If the product defective when you receive technical service information, ulaştırdığınızda our company after the new device will be out of control. Except in case of failure to follow the way of our customers in Izmir,Returned to normal conditions, the same applies. By calling our service to your company that they are sure that there is a problem with the equipment. Determined to be defective as soon as the products have to deliver cargo to our company. (Shipping costs will be made by our customers.)

Products, the manufacturer warranty. Products that you have purchased, malfunctions occurring during the warranty period, the following details shall be repaired free of charge under the terms of the warranty.

• The warranty period starts from the date of delivery of the goods to consumers at least two years, unless otherwise specified. The event of failure of the goods, the repair time is added to the warranty period.
• The repair time up to 30 business days. This period starts from the date of notification of the fault the service or the seller. If this period is exceeded, the customer may return the goods free of charge or exchange.
• 15 working days, if not eliminated defection, the manufacturer, until the completion of repair of the goods, the use of consumer goods with similar characteristics have to be allocated to another.
• The seller of the goods the company during the warranty period, in case of failure due to defects in material and workmanship or installation labor costs, the cost of replaced parts or repair without any charge under any other name or oblige to do.
• Problem solving service report, there is an error in the user defined report prepared by the company.
• Although we use the right to repair the consumer goods, from the date of delivery to the consumer within a year, the same fault or a different number of different defects during the warranty period in the event of continued failures to continue, as well as goods to benefit from these failures is consistently the maximum period for repair (30 days) is exceeded, the fault can not be possible to repair, in this case the consumer of the goods may request a free replacement or refund.

Defective products, the methods,If the product defective when you receive technical service information, ulaştırdığınızda our company after the new device will be out of control. Except in case of failure to follow the way of our customers in Izmir,Returned to normal conditions, the same applies. By calling our service to your company that they are sure that there is a problem with the equipment. Determined to be defective as soon as the products have to deliver cargo to our company. (Shipping costs will be made by our customers.)

Products, the manufacturer warranty. Products that you have purchased, malfunctions occurring during the warranty period, the following details shall be repaired free of charge under the terms of the warranty.

• The warranty period starts from the date of delivery of the goods to consumers at least two years, unless otherwise specified. The event of failure of the goods, the repair time is added to the warranty period.
• The repair time up to 30 business days. This period starts from the date of notification of the fault the service or the seller. If this period is exceeded, the customer may return the goods free of charge or exchange.
• 15 working days, if not eliminated defection, the manufacturer, until the completion of repair of the goods, the use of consumer goods with similar characteristics have to be allocated to another.
• The seller of the goods the company during the warranty period, in case of failure due to defects in material and workmanship or installation labor costs, the cost of replaced parts or repair without any charge under any other name or oblige to do.
• Problem solving service report, there is an error in the user defined report prepared by the company.
• Although we use the right to repair the consumer goods, from the date of delivery to the consumer within a year, the same fault or a different number of different defects during the warranty period in the event of continued failures to continue, as well as goods to benefit from these failures is consistently the maximum period for repair (30 days) is exceeded, the fault can not be possible to repair, in this case the consumer of the goods may request a free replacement or refund.

Defective products, the methods,If the product defective when you receive technical service information, ulaştırdığınızda our company after the new device will be out of control. Except in case of failure to follow the way of our customers in Izmir,Returned to normal conditions, the same applies. By calling our service to your company that they are sure that there is a problem with the equipment. Determined to be defective as soon as the products have to deliver cargo to our company. (Shipping costs will be made by our customers.)